Contacts

Oy Lomarengas Ab Ltd - Finnish Cottage Holidays

Visiting address: Kalasataman Kummeli, Vilhovuorenkatu 12, Helsinki, Finland
Postal address: Sörnäisten rantatie 29, 00500 Helsinki, Finland

Customer service

Tel. +358 306 502 502  
Mon-Fri 8:30-17 (+02:00)
Sat 10-18 (+02:00)
sales@lomarengas.fi 

On public holiday's eves customer service is open until 16 o'clock and during public holidays customer service is closed.

Fax +358 9 698 0019

Call charges from Finnish landline: 3,2 c/minute + 8,28 c/call, including VAT. Call charge from Finnish mobile phone: 19,2 c/minute, including VAT. Call charges when calling from abroad or from a foreign mobil phone are always set by local operators. Queuing is also charged.

Service during your holiday

If you have some problems at the cottage during your holiday, please contact the owner/caretaker (you will find his/her contact details in the booking confirmation). If he/she can't help you, please call Lomarengas during our opening hours. 

In addition to our normal opening hours we will answer to our special service number +358 400 425 739 in certain days mentioned in the booking confirmation. Please check the code number of the cottage or the reservation number ready before you call. Please, notice that we can not receive SMSs to our service numbers.
Check service dates and hours here.

Paying reservations

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Internet-bookings Visa, Visa Electron, MasterCard
On the phone Visa, Eurocard, MasterCard, American Express

Company registry number FI09801728

The supervisory authority

Finnish Consumer Advisory Service
Tel +358 (0)29 505 3000
http://www.kkv.fi/en/about-us/online-consumer-services/advice-for-consumers/

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The European Holiday Home Association (EHHA)

Contact Information:

Oy Lomarengas Ab Ltd
Sörnäisten rantatie 29
FI-00500 Helsinki
Suomi

Telephone service on workdays Mon-Fri 8:30-17 (+ 02:00)
On Saturdays 10-18 (+ 02:00)
Telephone +358 306 502 502

Call charges from Finnish landline 8,28 c/call + 3,2 c/min
Call charge from Finnish mobile phone. 19,2 c/min