Oy Lomarengas Ab Ltd - Finnish Cottage Holidays
Visiting address: Kalasataman Kummeli, Vilhovuorenkatu 12, Helsinki, Finland
Postal address: Sörnäisten rantatie 29, 00500 Helsinki, Finland
Tel. +358 306 502 502
Mon-Fri 8:30-17 (+02:00)
Sat 10-18 (+02:00)
On public holiday's eves customer service is open until 16 o'clock and during public holidays customer service is closed.
On Friday 23.6 and Saturday 24.6. our customer service is closed. Our special service number +358 400 425 739 is open on Friday at 15 - 21 o'clock and on Saturday at 10 - 16 o'clock. Please, notice that we can't receive SMSs to our numbers.
Fax +358 9 698 0019
Call charges from Finnish landline: 3,2 c/minute + 8,28 c/call, including VAT. Call charge from Finnish mobile phone: 19,2 c/minute, including VAT. Call charges when calling from abroad or from a foreign mobil phone are always set by local operators. Queuing is also charged. Please, notice that we can not receive SMSs to our service numbers.
Service during your holiday
If you have some problems at the cottage during your holiday, please contact the owner/caretaker (you will find his/her contact details in the booking confirmation). If he/she can't help you, please call Lomarengas during our opening hours.
In addition to our normal opening hours we will answer to our special service number +358 400 425 739 in certain days mentioned in the booking confirmation. Please check the code number of the cottage or the reservation number ready before you call. Please, notice that we can not receive SMSs to our service numbers.
Check service dates and hours here.
Internet-bookings Visa, Visa Electron, MasterCard
On the phone Visa, Eurocard, MasterCard, American Express
Company registry number FI09801728
The supervisory authority
Finnish Consumer Advisory Service
Tel +358 (0)29 505 3000
The European Holiday Home Association (EHHA)